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  1. In-app submission not showing up with the latest Max jobtype.

    The in-application submission not showing up with the latest Max jobtype when selecting the menu item. Also the QubeGUI launching from within Max is not working either. What's going on and how does one fix this? The new in-application submission for the 3…
    Qube 6.5Nov 05, 2012
  2. Render errors that say "file not found." when using UNC paths.

    Our system will automatically map Windows drives based upon whether the jobs and Workers have "auto_mount" enabled. We will detect the maps on the client machine, add any maps specified in the client configuration, and send them along with the job to be a…
    Qube 6.5Nov 05, 2012
  3. How to troubleshoot problems with drive mapping on Windows

    Verify the job has drive maps (this will be visible under the job internals tab of WranglerView. Look for "drivemap" under the "Job Details" section). Verify the Worker has auto_mount turned on - "auto_mount" is a worker_flag that will be set either in t…
    Qube 6.5Feb 07, 2014
  4. Mental ray service problem

    You need to change the permissions on the file below: C:\windows\system32\drivers\etc\services The file contains the port numbers for mi. The problem is that under a proxy account, the proxy user may not have permissions to read that file. You could try o…
    Qube 6.5Nov 05, 2012
  5. How can a Windows machine be locked/unlocked when users logon/logoff?

    You can use Windows' logon/logoff scripts to automatically lock/unlock a machine when users logon/off. Basically, you'd call "qblock " in the logon script, and "qbunlock " in the logoff script. To set up logon/logoff scripts for…
    Qube 6.5Nov 05, 2012
  6. Tags and Job Submission

    Tags and Job Submission Tag fields can be displayed or suppressed in the job submission UI's by settings in the WranglerView user preferences: Screen Shot 2013-05-31 at 4.14.31 PM.png If the "Only in Expert Mode" field is checked, then the tag field will…
    Qube 6.5May 31, 2013
  7. Tags and the Qube API

    Tag internal names The tags are attributes at the top level of the job object, and are all prefaced with prod_. prod_show prod_shot prod_seq prod_client prod_dept prod_custom1 prod_custom2 prod_custom3 prod_custom4 prod_custom5 They are accessible as top-…
    Qube 6.5Jul 25, 2013
  8. Tags and the WranglerView Performance Charts

    The various job tag fields can also be used in the WV performance charts to compare running frames or amount of pending work in the queue between shows, shots, etc. Screen Shot 2013-05-31 at 5.50.56 PM.png…
    Qube 6.5May 31, 2013
  9. Evaluation of slot reservations at the time of execution

    New in Qube 6.5 Qube 6.5 will allow for a more "dynamic" evaluation of the "host.processors=1+" or "host.processors=4-8" style of reservations. A "1+" reservation used to mean "all the slots", but there was no way to know how many slots it was allocated;…
    Qube 6.5Sep 11, 2013
  10. Installing the Supervisor on Windows

    The Qube Installer can be used as an alternative to the steps below. Qube Installer is the recommended installation method. Log into the computer as a local administrator Download qube-core, qube-supervisor and optionally the qubegui msi packages from o…
    Qube 6.5Aug 16, 2013