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  1. How do you remove a duplicate "down" host?

    I think you can remove the offending host by using qbadmin and referring to it by the MAC address: qbadmin worker --remove 00:30:48:5A:71:5D If that doesn't worker, you'll need to remove it by name or IP: qbadmin worker --remove LAX-RF-029 If you're lucky…
    Qube 6.4Nov 05, 2012
  2. How to have the worker service run as a particular user on Windows

    Configure the service to log on a a particular user. This user must be in the local Administrator's group, and the following User Rights Assigments policies must be applied to both the Administrator's and Network Service groups: replace a process-level t…
    Qube 6.4Nov 05, 2012
  3. I can't seem to qbping the Supervisor, even though I know it is up

    Have you checked your firewall settings: Unix: iptables -L…
    Qube 6.4Nov 05, 2012
  4. My Supervisor install fails before completing

    On Windows, I recommend you try backing out of Qube, uninstalling MySQL, and reinstall Qube. On OS X. You could uninstall MySQL, or you can run the normal installer and make sure to use the Customize option and deselect MySQL before installing the Supervi…
    Qube 6.4Nov 05, 2012
  5. Supervisor won't start because it can't open port 50002

    There is another system which is included on linux by default which directly conflicts with port numbers we use: 50001 50002 50011 If a site is unable to start their supervisor, they may need to disable the hplip service, or they can change their supervis…
    Qube 6.4Nov 05, 2012
  6. How do I get past an installer stuck on the MySQL database install phase?

    The most common reason for this is that there is either a password assigned to the MySQL root user that is stored in the Qube configuration file in an encrypted format, or (Windows only) that the MySQL server has been modified to not use the skip-grant-op…
    Qube 6.4May 22, 2013
  7. How do I run the Supervisor service as some other user?

    In the Services Control Panel, right-click the qubesupervisor service and select Properties from the menu. Click the LogOn tab and then click the radio button to set "This Account" with the proper login and password.…
    Qube 6.4Nov 05, 2012
  8. How do I backup the Supervisor?

    You can use standard backup tools. Here is a list of files that are critical: supervisor_logfile: /var/spool/supelog supervisor_logpath: /var/spool/qube qb_directory: /usr/local/pfx/qube /etc/my.conf /etc/qb.conf /etc/qbwrk.conf /etc/init.d/supervisor inn…
    Qube 6.4Nov 05, 2012
  9. How do I set the Qube database with a different user?

    Our installer assumes a new installation of MySQL, so it should probably have only the default users and passwords; that way, we can add our own access. We leave the root password blank, but you can set it if you wish. You can configure the Supervisor by…
    Qube 6.4Mar 06, 2013
  10. Migrating Supervisor to new host

    See How to migrate Qube! supervisor…
    Qube 6.4Apr 30, 2013