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  1. I get this error: libwx_gtk2_aui-2.7.so.1: cannot open shared object file: No such file or directory

    Install GTK 2.7. The installers are located on our FTP site.…
    Qube 6.4Nov 05, 2012
  2. How do I centralize my worker job logs?

    One can place all of the job logs (containing stdout,stderr,etc) directly in a central location. This requires modifying the configuration for both the Supervisor and the Workers. On the Supervisor, open the Configuration GUI. Under Supervisor Settings->P…
    Qube 6.4Nov 05, 2012
  3. My job package variables are getting truncated

    Fix by enlarging the field size of job.data % mysql -u root qube mysql> ALTER TABLE job MODIFY data LONGTEXT;…
    Qube 6.4Nov 05, 2012
  4. How to I reset the Windows Shutdown Policy?

    Go to Administrative Tools > Local Security Policy. Go to Security Settings > Local Policies > User Rights Assignment. Double-click on "Shut down the system". Click Add User or Group.... Enter "Administrators" as object. Click OK. Repeat for Power Users a…
    Qube 6.4Mar 06, 2013
  5. How do I login to the local "qubeproxy" account on a Worker?

    Logging into the "qubeproxy" local user is useful for troubleshooting if you are running in "proxy" mode for that Worker. The "qubeproxy" account is a local machine user account. The username and password for this account is: Username: qubeproxy Password:…
    Qube 6.4Nov 05, 2012
  6. Newly installed Workers are listed as "down". What ports are needed by Qube to "punch" through the firewall?

    This is probably the result of a firewall either on the Worker or the Supervisor. Disabling all firewalls and restarting the Workers should fix the problem. If security issues require the firewalls, open the following ports to TCP/IP and UDP: 50001 50002…
    Qube 6.4Mar 06, 2013
  7. I am getting 'Invalid agenda item name "1". Skipping slice.' warnings in the QubeGUI. What's doing on and how do I fix this?

    Cause: Likely you have just recently reset your qube database on the same machine that was previously running a qube supervisor. The MySQL database was cleared, but the job log files are still present. The descrepency between those log files and what is s…
    Qube 6.4Nov 05, 2012
  8. How do I reset the proxy password?

    Get the encrypted password string by using qblogin: qblogin --display --user proxyuser where proxyuser is the username for the proxy user. After successfully entering the password, an encrypted version of the password will be output. Paste the proxy_passw…
    Qube 6.4Nov 05, 2012
  9. Jobs fail with "ERROR: unsupported perl version 5.010000"

    To get around this issue, install Perl 5.6 - Perl 5.14.…
    Qube 6.4Nov 05, 2012
  10. How do I reset the Supervisor MySQL database?

    (Example commands provided for OSX platform) login to your Supervisor open a Terminal window run the following command sudo /Applications/pfx/qube/utils/upgrade_supervisor -reset you may need to restart the Supervisor as well sudo SystemStarter stop super…
    Qube 6.4May 23, 2013